Enterprise Linux Business Model

Enterprise version is sold in a per year subscription model of computing. Standard and premium subscriptions are all inclusive. They provide unlimited incident support and it doesnt matter how many clients are attached to a server. The service level varies by product two tiers within each . The standard edition comes with 12 X 5 support with 4 hour response time and the premium version comes with 24 X 7 support with one hour response time.

The subscription component comes via the Redhat network that provides updates and patches via the internet.